If you haven't already you will need to download and install the WIFIPLUG app from the Google Play Store and login with your WIFIPLUG account. For help with this process please refer to this guide and then return here to continue setting up your WIFIPLUG.
If your WIFIPLUG supports Apple HomeKit and you wish to use this feature, you must use either the Home or WIFIPLUG iOS app to set it up. Refer to this guide for instructions.
If you're re-installing your WIFIPLUG...
If you're reinstalling your WIFIPLUG you need to make sure that it has been fully deleted from the WIFIPLUG app and the Home app (if applicable) before it can be setup again. If the device hasn't been correctly deleted it may experience connection issues after it has been setup again.
If you're not sure if your device has been deleted properly please get in touch with your device's MAC address.
Head to the Devices page in your WIFIPLUG app and press the add icon in the top right corner.
You will be presented with an alert if you currently have mobile data enabled. Mobile data must be disabled before beginning setup as it interferes with the setup process. You will not be able to begin setup of your device with mobile data enabled. You can enable it again once setup has finished.
Click on the 'Device' field to choose the WIFIPLUG that you would like to setup. The app periodically scans for nearby WiFi networks and devices; the app will show a countdown before it scans again.
On Android 9.0 and above, the app will scan once every 30 seconds. Android 9.0 and above don't allow apps to scan for WiFi networks more frequently than 4 times every 2 minutes, hence the 30 second interval. For users running Android 8.0 and below, the app will scan once every 10 seconds.
The app will have already filled in your WiFi network (if compatible) and WiFi password (if entered previously) fields. Both fields are required before setup can begin.
Your WiFi password must be a minimum of 8 characters long (WIFIPLUGs only work with WPA2).
Press 'Begin setup' and the app will begin adding your device. Adding a device usually takes around a minute but can sometimes take longer depending on the environment.
Press 'Let's go' to begin using your device. You can now customise your device to your liking. Check out our blog to see all the awesome things your WIFIPLUG can do.