This guide will show you how to setup 2.4GHz on your TalkTalk Super Router. If you are uncomfortable doing this yourself then we recommend contacting your network provider. You can learn more about why WIFIPLUG products require the 2.4GHz frequency by clicking here.
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Open a web browser and type "192.168.1.1" into the URL bar then press [Return]/[Enter] to load the webpage.
When the page loads, login to your router with the correct credentials for your router.
After logging into your router, click the "Customise my Wireless Network" button.
Locate the "Wireless frequency bands" options and switch both 2.4GHz and 5GHz ON. This will create two different SSID's for your router. If the settings page doesn't do it automatically, we recommend simply adding "-5G" onto the end of the 5GHz SSID so you can easily differentiate between the two.
When setting up a WIFIPLUG product, you will need to enter the credentials for the 2.4GHz SSID. The WiFi password will still be the same for each channel.
After making these changes we recommend restarting your router so that the new settings can take effect.
Once your router has restarted and your mobile device is reconnected, you can proceed to setup your WIFIPLUG with ease.