This guide will show you how to setup 2.4GHz on your BT HomeHub 6. If you are uncomfortable doing this yourself then we recommend contacting your network provider. You can learn more about why WIFIPLUG products require the 2.4GHz frequency by clicking here.
Not Your router? Click here for more setup guides.
Open a web browser and type "192.168.1.254" into the URL bar then press [Return]/[Enter] to load the webpage.
When the page loads, click the "Advanced settings" button.
Click the "Separate bands" button to split the 2.4GHz frequency from the 5GHz frequency then click "Save".
You can change the "Network name" option if you like if it makes it easier for you to differentiate between the two different channels but it is not 100% necessary.
After making these changes we recommend restarting your router so that the new settings can take effect.
Once your router has restarted and your mobile device is reconnected, you can proceed to setup your WIFIPLUG with ease.